BetOnRed Online Casino Privacy Policy

At BetOnRed Online Casino, we are committed to protecting the privacy and personal data of every player who visits our platform. This Privacy Policy explains how we collect, use, store, and share your information when you access our website at betonred.com, use the BetOnRed app, or engage with any of our services. By registering an account or continuing to use our platform, you confirm that you have read and understood this policy. We encourage you to review it carefully and contact us if you have any questions.

Who We Are

We operate BetOnRed Online Casino under the legal entity Uno Digital Media B.V., registered in Curaçao. Our platform holds a valid Curaçao gaming licence (1668/JAZ; B2C-AK2QPM3H-1668JAZ), and we are authorised to offer real-money gaming services to eligible players across international markets, including Canada, Australia, New Zealand, and much of Europe. If you need to reach us regarding any data protection matter, please contact us at contact@betonred.com.

Information We Collect

Here at BetOnRed, we collect various categories of personal data to provide you with a safe, compliant, and enjoyable gaming experience. The information we gather falls into the following categories:

Personal Identification Data

Full name, date of birth, and nationality
Email address, phone number, and residential address
Government-issued ID documents submitted during KYC verification
Selfie or proof-of-identity images when required

Financial and Transaction Data

Payment method details including card numbers, e-wallet identifiers, and crypto wallet addresses
Deposit and withdrawal history, including amounts, currencies, and timestamps
Information required to process transactions via Visa, Mastercard, Interac, Skrill, Neteller, and other supported methods

Technical and Behavioural Data

IP address, browser type, and device information
Login activity, session duration, and pages visited on our platform
Game preferences, wagering history, and interaction with our bonus and loyalty features
BetOnRed app download and usage data if you use our native mobile application

How We Use Your Information

We at BetOnRed use the personal data we collect for clearly defined purposes. We do not use your information beyond what is necessary to operate our services lawfully and effectively. Specifically, we use your data to:

Create and manage your player account and enable secure BetOnRed casino login access
Process deposits, withdrawals, and all financial transactions on your account
Conduct identity verification (KYC) as required by our AML and compliance obligations
Apply and manage bonuses, including welcome packages, the BetOnRed bonus code redemptions, free spins, and cashback rewards
Administer our loyalty programme tiers from Bronze through to Platinum
Detect and prevent fraud, money laundering, and underage gambling
Provide 24/7 customer support via live chat and email
Send you relevant promotional communications where you have opted in (including information about promo codes, reload offers, and tournament prizes)
Improve the performance and functionality of our website and mobile app
Fulfil our legal obligations under applicable laws and our gaming licence conditions

Legal Basis for Processing

Our BetOnRed Online Casino processes your personal data on the following legal grounds:

Contractual necessity — processing is required to provide you with our gaming services and manage your account
Legal obligation — we are required to collect and retain certain data for AML, KYC, and regulatory compliance purposes
Legitimate interests — we process certain data to detect fraud, ensure platform security, and improve our services
Consent — where you have explicitly opted in, for example to receive marketing communications about bonuses or BetOnRed promo code offers

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website and within the BetOnRed casino app to enhance your experience. These tools help us remember your preferences, keep you securely logged in via bet on red casino login, and analyse how players navigate our platform. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our services.

Sharing of Your Data

We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers where necessary to operate our casino. At BetOnRed, we may disclose your data to:

Payment processors and financial institutions facilitating your transactions
Identity verification and KYC service providers
Game software providers powering our 6,000+ game library, including Evolution Gaming, Pragmatic Play, and others
Regulatory authorities and law enforcement agencies where we are legally required to do so
Our parent company Uno Digital Media B.V. and affiliated brands within our group, where operationally necessary
IT infrastructure and platform service providers supporting our Aramuz white-label technology

All third parties we engage are contractually obligated to handle your data securely and only for the purposes we specify.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable legal and regulatory obligations. In many jurisdictions, AML regulations require us to keep financial and identity records for a minimum of five years following account closure. When data is no longer needed, we securely delete or anonymise it in line with our internal data retention procedures.

Your Rights

Depending on your country of residence, you may have specific rights regarding your personal data. Our BetOnRed Online Casino respects and supports these rights, which may include:

The right to access the personal data we hold about you
The right to request correction of inaccurate or incomplete data
The right to request erasure of your data, subject to our legal obligations
The right to object to or restrict certain types of processing
The right to withdraw consent for marketing communications at any time
The right to data portability where applicable

To exercise any of these rights, please contact us at contact@betonred.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Security of Your Data

We at BetOnRed take data security seriously. We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. These include SSL encryption across our platform, secure server infrastructure, access controls, and regular security assessments. While we take all reasonable precautions, no online system can be guaranteed completely secure, and we encourage you to use strong passwords and keep your login credentials confidential.

Restricted Territories

Our casino BetOnRed does not accept registrations or process data from players located in restricted jurisdictions, including but not limited to the USA, United Kingdom, Netherlands, Russia, Iran, and North Korea. If we determine that a player is accessing our services from a restricted country, we reserve the right to close the account and return any eligible funds in accordance with our terms and conditions.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or regulatory guidance. When we make material changes, we will notify you through our website or via email. We encourage you to revisit this page periodically. Your continued use of the BetOnRed Online Casino platform after any updates constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please do not hesitate to get in touch. You can reach our support team 24/7 via live chat on our website or by emailing us at contact@betonred.com. We are here to help and will do our best to address your enquiry promptly and transparently.

Content updated: July 13, 2026